What Tasks to Outsource in Small Business


Time and budget is a prized commodity when it comes to managing small business and outsourcing may be the best way to stay productive, cut the costs and reduce the potential risks. Rather than trying to do everything by themselves, small business owners can find assistance and let freelancers free them from everyday tasks to focus on generating income.

Determining what to outsource depends on you and your type of small business, and is crucial to your future growth. In this article, you will find the most common activities entrepreneurs usually outsource in small business.

Successful entrepreneurs start outsourcing some of their business tasks from the very beginning. The sooner you start delegating, the sooner you will increase your company’s revenue. The trick is choosing which activities to outsource and today, almost any task can be outsourced. Instead of using contractors and freelancers to carry all the workload, businesses owners should identify their core competencies and capabilities and focus on them. All other aspects of the work can be delegated to qualified professionals. For instance, if you are starting a creative design firm, you should consider outsourcing payroll services, IT, and so on. We can easily divide the tasks that are best outsourced into three categories:

Specialized Knowledge

Specialized Knowledge
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Customer support – Usually, no particular expertise is needed for customer support workers, but they will need to be well-trained and have specialized knowledge of your business and brand, so they can be the perfect “ambassadors”. Most companies prefer to keep in-house customer support, but for small businesses, outsourcing here may be a great advantage.

Social media marketing – Do you have time to update your company’s social media profiles? If you want to have time for higher-value work and for focusing on your success and future growth, you will need to hire freelancers. There are too many social platforms, which all require attention and deep understanding. The social media expert will be able to develop a marketing strategy, write content and build up a strong audience.

Many owners prefer to do all the work by themselves and while it’s critical to know your business, letting go from the low-level operations is the smartest move. This is a great investment, which will contribute to the long-term success of your small business.

Outsourcing, if done right, will reduce your expenses and increase your revenue, boost your productivity, reduce the risks, and help you focus on your main task – success and growth.


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