UAE Ministry of Economy reported that 18,280 customers were served by the Customer Service Center in Abu Dhabi during 2009. Companies represented the majority at 11,617 customers – 63.5 per cent of the total – followed by certificates of origin (3,785 – 20.8%), trade mark enquiries (1,545 – 8.5%) and trade agencies (1,333 – 7.2%).

His Excellency Mohammed Ahmed Bin Abdul Aziz Al Shihhi, Director General of the Ministry of Economy, said the Customer Service Center is one of the Ministry’s key initiatives to provide an ideal investment environment supported by integrated infrastructure to strengthen the culture of excellence and to be in line with the leadership’s vision and the national charter 2021.

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Capital Club Dubai, the region’s premier private business club and a member of the ENSHAA group of companies, has weathered the global economic crisis and is offering attractive new services to its distinguished client base, whilst continuing its commitment to providing further improvement in services, according to its CEO, Russell Matcham.

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Businesses and institutions in the Middle East are being urged to incorporate strategy into organisational behaviour and learn from the risk response strategies that enabled various regional entities to absorb the shock of the global economic downturn.

The response to the downturn was no different in the Middle East as organisations that opted for long-term sustainability over short-term profits showed remarkable agility to manage risk, according to renowned management scholars Dr. Robert Kaplan and Dr. David Norton.

“A clearly defined and measurable strategy map and perfect alignment between strategy and the organisation is what set apart successful, sustainable businesses from the rest during this downturn,” said Dr. Norton, who has guided government departments and corporates such as Dubai Electricity & Water Authority, Qatar Telecommunications (Qtel) and the Ministry of Works in Bahrain in strategy execution.

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Kenexa (NASDAQ:KNXA), a global provider of business solutions for human resources, today announced that the company has been included on TrainingIndustry.com’s 2010 Leadership Training Companies “Watch List.” Selections for the list were made after a thorough analysis of the capabilities, experience and expertise of hundreds of learning organizations.

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The Dubai Department of Economic Development (DED) and the Dubai International Financial Centre Authority (DIFC Authority) have signed a co-operation agreement to unify licensing procedures and further enhance the business environment for investors in Dubai.

As per the agreement, the DIFC Authority will use the DED’s licensing and trade name registration system for registering companies in the financial district. This will support the Dubai government’s effort to unify the registration procedures for trade names and avoid their duplication across the emirate.

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Economic Zones World flagship, Jafza will collaborate with the Dubai Economic Council (DEC) and Dubai Statistics Centre to conduct a World Bank ‘Enterprise Level Survey’ (ELS). The ELS is widely considered to be the world’s most comprehensive company-level research tool to analyze micro-economics of emerging markets and developing economies.

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The near by Emirate is experiencing a sudden rush opting for storage facility in Abu Dhabi.

Dubai Shopping Festival very well known as DSF has already started and is witnessing a huge mass of people. Shopping is a synonym for Dubai, and this is a notable fact world over. This biggest festival of shopping certainly comprehends itself with variety of offers, discounts and surprise packages on every purchase.  Luxurious and branded stuffs are available with reasonable amount of charges.

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The Mohammed Bin Rashid Establishment for SME Development (MBRE), an agency of the Department of Economic Development, today signed a Memorandum of Understanding with the Dubai Statistics Center (DSC) to collect and analyze statistics on Dubai’s SMEs.  This follows the successful launch of the first official definition of SMEs of Dubai.  With the availability of SME statistics, the government of Dubai will now be able to publish and share SME statistics and research that will bring the Dubai SME agenda a notch higher.  It will also help other stakeholders understand the SME sector more objectively.  The SME statistics will also help the government baseline and landscape the SME sector for future strategic plans and policies as part of the larger economic development agenda of Dubai.

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• Programme held in cooperation with Dubai Shopping Malls Group
• Programme aims to further enhance Dubai’s position as premiere retail hub of the region

The Dubai Events and Promotions Establishment (DEPE), under the auspices of the Department of Economic Development (DED), announced it is conducting a comprehensive training programme for sales staff at retail outlets. The move is aimed at strengthening the awareness and implementation of the UAE Consumer Code of Rights that was enacted into a law in 2006 which seeks to promote competition and fair trade in the market place to benefit consumers, retailers and business alike. Read more

Emirates Post has opened four new post offices: two in Dubai, one in Ras Al Khaimah and one in Fujairah. With this, the post office network in the UAE has increased to 113.

In Dubai, the new post offices have been opened in Nad Al Hamar and Mizher. The Nad Al Hamar Post office, located behind Lootah mosque, is open from 8 am to 3 pm, Saturday to Thursday. It has 1,000 P.O Boxes available for rental.

The Mizher Post Office, located near Al Mizher Mall, has 4,000 P.O. Boxes. It is open from Saturday to Thursday, from 8 am to 3 pm.

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