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Upcoming Customer Service Trends for 2014

There is a widespread belief that customer service is doomed to take a turn for the worse. The truth, however, is that accurate customer...

Ramadan Key Emerging Trends Revealed

As the holy month of Ramadan approaches and preparations are underway, AMRB, a leading Dubai based regional market research  firm reveals new emerging...

Back to Quality or to Reality

Gerald Celente on Coast to Coast