Tag: Consumer Trends
MENA Consumers Browse But Rarely Buy Online
Online shoppers in the Middle East and Africa spend a lot of time browsing for products on the web without buying them. The fact...
“Sorry” and “thank you” isn’t synonymous to good customer service
The communication between companies and their customers is never simple and some industries are more successful than others when it comes to customer service....
In-Store Shopping Preferred in the Middle East
Although e-commerce is growing, traditional brick-and-mortar shops are still dominating the retail industry around the world. And the Middle East is no exception –...
Cars sector rated most ‘consumer-friendly’ in Dubai
Gold sector marks entry to region’s first-ever ‘Consumer-Friendliness Index’ with overall third, Hypermarkets rated second and Apparel sector gets lowest rating
The Cars sector in...
Breakfast: Still The Most Important Meal of The Day
There’s no mistaking the impact that technology is having on our daily lives—and its steadily expanding. Being connected can oftentimes encourage us to accomplish...
Dubai consumers highly satisfied with steps to resolve complaints
DED call centre receives 2,965 consumer complaints during first three months of 2014
82% consumers satisfied with complaints resolution
Complaints on services account for the largest...
Luxury Brands Are No Longer Targeting Fashionable Women, but ….
Fashion magazines, shopping for latest collections clothes, new hairstyle, luxury brands, and the latest model smartphone to complete the perfect look – these are...
Indians and Chinese willing to pay more for designer brands
In many growing markets, discretionary income is rising and consumption is expanding beyond the everyday basics. New findings from a Nielsen Global Survey of...
Who is the Mobile Shopper Today
Today, smartphones and tablet PCs are used for communication, information, entertainment and work. In addition, a rising number of people are using mobile devices...
2013 Tendencies Retailers Must Watch
Sagacious retailers are already looking forward to 2013 consumer trends, although now their cash registers and online shopping carts are full of festive sales proceeds....