Dubai Chamber launches online membership services

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In order to provide a quick and convenient service for the business community, Dubai Chamber of Commerce and Industry, in association with the Dubai Department of Economic Development (DED), has launched an online membership renewal service on its website.

Under this cooperation, Dubai Chamber members will have easy access to services offered by both Dubai Chamber and the DED on both organisations’ websites.

The idea behind the electronic service demonstrates Dubai Chamber’s commitment to assisting the business community by improving access to its services, simplifying the channels of communication for its members and building a fully-integrated e-community.

The service will help promote the culture of using e-services in line with Dubai Government’s objectives to increase the use of information and communication technology (ICT), which will help reinforce Dubai’s position as a leading knowledge and economic hub.

The new service, available on dubaichamber.com/e-services will allow members to conveniently renew their annual membership, pay their renewal fees online and enjoy the benefits of being invited to networking meetings, training seminars, conferences and events organised by Dubai Chamber. They will also have easy access to the online commercial directory, the latest studies and economic data, as well as specialised sector-specific information and market trends.

In addition to obtaining online Certificates of Origin and authentication for commercial documents, members can also make use of the credit rating and debt collection services, including mediation and commercial arbitration that are now available online. Another added feature is that members can now print their Dubai Chamber membership certificate from their personal printer.

H.E. Hamad Buamim, Director General, Dubai Chamber, said the new online service will save members time and effort because they can access a range of different services from the comfort of their office, rather than previously having to visit Dubai Chamber offices personally to get their documents.

“Interest amongst the business community for using e-services is increasing and this has encouraged Dubai Chamber to add additional e-services to our website. For example, the total number of online transactions by Dubai Chamber in 2010 reached more than 756,000, which is an increase of 7% compared to 2009, and we expect this upwards trend to continue through 2011,” Buamim said.

H.E Sami Al Qamzi, Director General, DED, said: “This initiative comes in line with DED’s objective of achieving the vision of Dubai Government in further developing various economic sectors and providing a business-friendly environment – a key factor for the continued growth of Dubai. This new initiative will also contribute to enhancing the level of services provided to customers and keep pace with the rapid development of the emirate.

“DED will assist investors by co-ordinating with other government departments and authorities to achieve the goal of simplifying rules and regulations to set up businesses,” added Al Qamzi.

Under the partnership, Dubai Chamber members can renew their membership on the DED website, while businesses can access the DED’s online services from the Dubai Chamber website. The move is part of the two organisations’ joint efforts to provide world-class e-services to all businesses while leading Dubai’s e-transformation.

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