Two-thirds of UAE Consumers Are Willing to Buy Groceries Online
17% of UAE respondents say they are already ordering grocery products online for home delivery as at the Grocery & Gourmet Food store and...
Poor Customer Service Drives Away 60% of Consumers
Delighting customers is not the key to consistently satisfying customer service. One, it’s hard to do consistently. Two, if you do it consistently, it...
Dubai Sees Pronounced Uptick in Demand for Retail Units
Azizi Developments, a leading private developer in the UAE, has noted a substantial surge in demand for its 700+ retail units across its communities...
UAE’s residents spend almost a quarter of their day on social...
UAE residents, both expats and locals, spend approximately five hours a day using social media on average and 29% have six to 10 applications...
Carrefour Reveals Predicted Top Sellers during Carrefour Friday Promotions
Carrefour, operated by Majid Al Futtaim in the UAE, has revealed its predictions for the most sought-after products during it’s “Carrefour Friday” promotion —...
Tiffany & Co restructures operations management in UAE
Transfer of operational, jewellery merchandising, sales and marketing management
Tiffany & Co. announced it has signed a joint venture agreement with Damas Jewellery. The company...
Global Retail Trends Shape Industry’s Outlook
The pandemic affected various sectors of the global economies but perhaps one of hardest hit was retail in key destination cities.
Grappling with a series...
2013 Trends in Christmas Gift Giving
Christmas gift giving is a great holiday tradition. By gifting people get to show their appreciation to those closest to their heart and mind....
Dubai Duty Free Posts Record Sales for 2014, Lags behind Seoul
Dubai International is clearly among the world’s busiest airports with its Duty Free registering yet another sales record. It announced sales in 2014 reached...
Amazon Helps Businesses Handle Customer Payments
Amazon, the biggest online retailer, just introduced a credit card reader and a mobile payment app, which targets small and medium-sized brick-and-mortar stores. Competing...
Safe Holiday Shopping Begins with Awareness
One of the most common pieces of advice we get about avoiding phishing scams is that, if it seems too good to be true,...
Retail Spaces in Shopping Malls Across Dubai Are Now More Affordable
During the past few years, it has become more affordable for retail operators and service providers to expand and open new branches. The commercial...
Global Village Tremendous Commercial Success
Global Village, the largest outdoor family entertainment venue in the region and member of Tecom Investments, brings its 16th and longest season ever to...
Bricks and Mortar Retail in UAE will Survive Only with Digital...
A digital customer experience revolution will rejuvenate bricks-and-mortar retailing, but stores must start on the back foot
In-store retailing has been under rising pressure from...
Nakheel Mall opens on Dubai’s Palm Jumeirah
Nakheel Mall, the new shopping, dining and entertainment destination at the heart of Palm Jumeirah, was officially opened by Nakheel Chairman, Ali Rashid Lootah...
How Global Buying Habits Are Changing due to COVID-19 Pandemic
Salesforce announced its Q1 Shopping Index, powered by Commerce Cloud, which analyzes data from the activity of over 1 billion global shoppers. The following...
Black Friday, Cyber Monday 2017 Set to Break Sales Records
The holiday shopping season of 2017 has officially kicked off. Online retail giant Amazon has opened it's Black Friday Deal Store and already runs...
A Perfect Night’s Sleep at Robinsons’ John Lewis
John Lewis interacts with its customers on a different level
John Lewis hosted a one-of-a-kind event: a sleepover in the store! Eight lucky customers participated...